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eInterNext (eInterNext.Com) provides web
hosting to clients worldwide, and we have a responsibility
to protect each client and to provide the best services
available. All clients of eInterNext.Com are subject to the
following terms of service. Please note that asterisked
items (*) are not applicable to Dedicated Server customers:
PAYMENTS & MONEY BACK GUARANTEE:
We Accept Credit Cards (Online
Only), Cash and Cheque (Offline).
WEB HOSTING PLANS:
All Web Hosting and Ecommerce Web Hosting plans
include a 30-day money-back guarantee. If you are
dissatisfied with your service for any resonable reason, you
will receive a full refund (minus set-up fees and overage
charges) if you cancel your account within 30 days of
account activation.[ Accounts cancelled/terminated by
eInterNext.Com for violation of Terms of Use do not qualify
for the 30-day money back guarantee. For example, if your
account is cancelled due to spamming, you will not be given
any refund.]
RESELLER PLANS:
Hosting plans include a 14-day money-back
guarantee. If you are dissatisfied with your service for any
reason, you will receive a full refund (minus set-up fees
and overage charges) if you cancel your account within 14
days of account activation.[ Accounts cancelled/terminated
by eInterNext.Com for violation of Terms of Use do not
qualify for the 30-day money back guarantee. For example, if
your account is cancelled due to spamming, you will not be
given any refund.]
DEDICATED SERVERS & MANAGE
SOLUTIONS:
All payments to Dedicated servers fees are
nonrefundable. The money-back guarantee does not
apply to dedicated servers, or any fees associated with
these accounts.
ACCOUNT CANCELLATION:
WEB HOSTING PLANS & RESELLER PLANS: All requests
for canceling any service / services must be sent to
admin@eInterNext.Com with reason for cancel account. We do
not take any fees for remove your accounts.
DEDICATED SERVERS & MANAGE
SOLUTIONS :
All requests for canceling any service / services must be
made in writing with at least 30 days notice but not more
than 60 days prior written notice and faxed to (94) 11 5
369084. Confirmation Receipt of cancellation will be sent
within 24 hours of our normal cancellation department hours
of 9AM to 5PM Monday - Friday. ALSO WE TAKE $200 TERMINATION
FEES.
UPTIME GUARANTEE:
WEB HOSTING PLANS & RESELLER PLANS: All Packages
Include 99% uptime guarantee. But Guarantee credit does not
cover server hardware failures, Scheduled downtime, A
Network Outages.
SERVER HARDWARE FOR DEDICATED
SERVERS:
Hardware replacement will occur within 8 hours of
the reported problem, eInterNext.Com will refund 5% of the
monthly fee per additional 8 hours of down time (up to 100%
of customer's monthly fee). In order to reduce replacement
hardware downtime, we keep a small quantity of pre-built
systems on hand to swap out Hard disks, so that your server
can be back up in the shortest amount of time. For Hard disk
failures, we keep pre-installed drives with our standard
partitioning for immediate deployment. In order to request
an hardware violation credit, you must email sales, within
10 days of reported violation, at: sales@eInterNext.Com .
violations will be reviewed by our personnel Monday - Friday
9AM to 5PM . *Hardware violations do not cover network
violation*
eInterNext.Com not responsible for the
restoration of data to server. We strongly recommend that
your purchase backup options for your server, and keep
copies of your data off-site with you for emergency
purposes. If hardware failure and data loss occurs, you the
client are responsible for data restoration. eInterNext.Com
shall not be liable for loss of data under any circumstance.
ACCEPTABLE USE POLICY:
All services provided by eInterNext.Com may be used
for lawful purposes only. Transmission, storage, or
presentation of any information, data or material in
violation of any Federal, State or City law is prohibited.
This includes, but is not limited to: copyrighted material,
material we judge to be threatening or obscene, or material
protected by trade secret and other statute. The subscriber
agrees to indemnify and hold harmless eInterNext.Com and its
employees from any claims resulting from the use of the
service which damages the subscriber or any other party. Our
acceptable use policy is actively and strictly enforced.
Offending content or users are suspended from our network,
usually as soon as they are discovered, although we will
always inform you when and why any action has been taken.
Pornography is prohibited on all
eInterNext.Com servers This includes sites that include
sexually explicit or hardcore images and/or advertising. We
do not have a problem with sites of an adult nature, but we
do not allow pornographic sites. If you think your site may
violate our Terms Of Service, please ask us before signing
up for an account so that we may determine if we can host
your site. eInterNext.Com reserves the right to determine
what is and what isn't acceptable for our servers.
Subscriber acknowledges that the service
provided is of such a nature that service can be interrupted
for many reasons other than the negligence of the company
and that damages resulting from any interruption of service
are difficult to ascertain. Therefore, subscriber agrees
that the company shall not be liable for any damages arising
from such causes beyond the direct and exclusive control of
the company. Subscriber further acknowledges that the
company's liability for its own negligence may not in any
event exceed an amount equivalent to charges payable by
subscriber for services during the period damages occurred.
In no event shall the company be liable for any special or
consequential damages, loss or injury.
Illegality In any form, including but not
limited to the unauthorized distribution or copying of
copyrighted software or other data, harassment, fraud,
trafficking in obscene material. Undesirable Content Certain
types of content are not allowed on our network. We do not
host adult content of any description. Content relating to
Hacking, Cracking, Warez and IRC is not allowed. Software
downloads may only be hosted if you are the writer and
copyright owner of the software. Audio and video downloads
will not be hosted on our servers. There are no exceptions.
Offending content or users are suspended from our network,
usually as soon as they are discovered, although we will
always inform you when and why any action has been taken.
Accounts suspended due to content or AUP violation are not
refunded under any circumstances.
COMMERCIAL ADVERTISING - EMAIL:
Our servers may not be the source, intermediary, or
destination address involved in the transmission of spam,
flames, or mail bombs. Your domain may not be referenced as
originator, intermediary, or reply-to address in any of the
above. SPAM /illegal content advertising sites on other
servers which in turn contain links to a domain on our
servers is prohibited. We consider spam any mass unsolicited
message in the mediums of Newsgroups and Email. If you are
found to have spammed, then we will immediately, without
warning, disable your domain. We reserve the right to refuse
or cancel service to known spammers. Lastly, we reserve the
right to determine what violates this policy. As such, any
violation will result in immediate deactivation of services
without refund. Server Abuse: Any attempts to undermine or
cause harm to a server is strictly prohibited.
SECURITY:
Violations of system or network security are
prohibited and may result in criminal and civil liability.
Examples include but are not limited to the following:
unauthorized access, use, probing, or scanning of systems
security or authentication measures, data, or traffic;
interference with service to any user, host, or network
including, without limitation, mail bombing, flooding,
deliberate attempts to overload a system, broadcast attacks;
forging of any TCP-IP packet header or any part of the
header information in an email or a newsgroup posting.
SERVER RESOURCES:*
Any web site that uses a high amount of server
resources (such as, but not limited to, CPU time, memory
usage, and network resources) will be given the option to
either pay additional fees (which will depend on the
resources required), reduce the resources used to an
acceptable level, or upgrade its service to a Dedicated
Server plan. eInterNext.Com shall be the sole arbiter of
what is considered to be a high server usage level. Any web
hosting account deemed to be adversely affecting server
performance or network integrity will be shut down without
prior notice.
CGI SCRIPTS:*
CGI script sharing with domains not hosted by
eInterNext.Com is not permitted. Any CGI-scripts deemed to
be adversely affecting server performance or network
integrity will be shut down without prior notice. If you
Going To use CGI Please contact us because use it.
Chat Rooms*
eInterNext.Com does not allow customers to install
their own chat rooms. Chat rooms tend to require significant
system resources and therefore cannot be permitted as an
account option. However, eInterNext.Com provides Java chat
rooms that meet most users' needs and run without hindering
system performance. If you Going To use Chat rooms Please
contact us before use it.
Background Running Programs and
Cron Jobs*
eInterNext.Com may allow programs to run in the
background. These programs will be considered on an
individual basis and customers will incur extra charges
based on system resources used and operational maintenance
needed. If you wish to run background programs please
contact eInterNext.Com at support@eInterNext.Com so that we
can arrange set-up.
ICQ:
eInterNext.Com does not allow IRC or IRC bots to be operated
on our servers.
FREE WEB HOSTING:*
We Do Not Allow To Offer Free Web Hosting On Our
Reseller Plans.
ACCOUNT CREATION LIMIT:*
such as, but not limited to Create Unlimited Domains But We
Do Not allow to create under 5MB Accounts. But You Can use
5MB Account For own use ,But Not Allow To Resell.
FORMMAIL:
Due to known security issues with all versions of Matt
Wright's FORMMAIL form-to-e-mail script we do not allow it.
We do provide a version in the system wide Cgi-bin that
works exactly the same and doesn't have the security issues.
SERVER ABUSE:
Any attempts to undermine or cause harm to a
eInterNext.Com servers or customers are strictly prohibited.
SOFTWARE DISTRIBUTION:*
eInterNext.Com's shared web hosting accounts are
not configured for the purposes of distributing software
and/or multimedia products. If you wish to distribute
software and/or multimedia files, please contact
sales@eInterNext.Com to make special arrangements.
MULTIMEDIA FILES:*
Multimedia files are defined as any graphics,
audio, and video files. eInterNext.Com shared web hosting
accounts are not to be used for the purposes of distributing
and storing unusual amounts of multimedia files. Any web
site whose disk space usage for storing multimedia files
exceeds 70% of its total usage, in terms of total size or
number of files, will be considered to be using an unusual
amount of multimedia files.
DATABASES:*
Any database stored on eInterNext.Com's servers
shall be limited in size to 10% of the total disk space
allotted for that particular domain's plan/web hosting
account.
LIMITATION OF LIABILITY:
eInterNext.Com shall not be responsible for any claimed
damages, including incidental and consequential damages,
which may arise from eInterNext.Com servers going off-line
or being unavailable for any reason whatsoever. Furthermore,
eInterNext.Com shall not be responsible for any claimed
damages, including incidental or consequential damages,
resulting from the corruption or deletion of any web site
from one of eInterNext.Com servers. All damages shall be
limited to the immediate termination of service. Violations
of these Acceptable Uses Policies should be referred to
abuse@eInterNext.Com. All complaints will be investigated
promptly.
DISCLAIMER:
eInterNext.Com cannot be held liable for system downtime,
crashes, or data loss. We cannot be held liable for any
predicted estimate of profits in which a client would have
gained if their site was functioning. Certain services
provided by eInterNext.Com are resold. Thus, certain
equipment, routing, software, and programming used by
eInterNext.Com are not directly owned or written by
eInterNext.Com. Moreover, eInterNext.Com holds no
responsibility for the use of our clients accounts. If any
terms or conditions are failed to be followed, the account
in question will be automatically deactivated. We reserve
the right to remove any account without advanced notice for
any reason without restitution as eInterNext.Com sees fit.
FURTHERMORE, eInterNext.Com retains the right to change any
or all of the above Policies, Guidelines, and Disclaimer
without notification. |